CompTIA A+

The CompTIA A+ certification is the starting point for a career in IT. The exams cover maintenance of PCs, mobile devices, laptops, operating systems and printers. 

Certification Information

In order to receive the CompTIA A+ certification, you must pass two exams.

CompTIA A+ 220-801 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.

CompTIA A+ 220-802 covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.


CompTIA A+ (220-801)

Unit 1

·         Tools, Cases and Basic Components

·         ESD

·         Hardware and Personal Safety

·         MSDS Documentation

·         Environmental Factors

·         Maintenance Procedures.Motherboard Form Factors and Components

·         Chipsets and the Bus

Unit 2

·         BIOS and the CMOS

·         The Boot Process

·         Power

·         RAM

Unit 3

·         Input, Output and Multimedia Devices

·         Device Cables and Connectors

·         Physical Interface Connections

·         Wireless Device Connections

·         Expansion Cards

·         Display Types and Technologies

·         Display Cables and Connectors

Unit 4

·         Laptops

·         Storage Devices

·         Printers

Unit 5

·         Network Types.Devices

·         Network Tools

·         TCP/IP. Network Protocols and Ports

·         Wireless Technologies and Standards

CompTIA A+ (220-802)

Unit 1

·         Operating System Overview

·         Operating System Installation

·         Partitioning and Formatting Disks

·         Operating System Upgrades

·         Transferring Files

Unit 2

·         Windows Features and Control Panel Utilities

·         Administrative Tools

·         Disk Management

·         Preventative Maintenance

·         Backup and Restore

·         Windows Recovery Console

Unit 3

·         Configure Networking

·         Remote Desktop Connections

·         TCP/IP Command Line Utilities

Unit 4

·         Physical and Digital Security

·         Data Destruction and Disposal

·         Firewall Settings

·         User and Group Management

         User Authentication

         File and Folder Permissions and Management

         Wired and Wireless Network Security

·         Troubleshooting Security

Unit 5

·         Troubleshooting Theory

·         Operating System Diagnostics and Troubleshooting

·         Recovery Console

·         MSCONFIG, Task Manager and the Run Line

·         Troubleshooting Internal Components

·         Troubleshooting Hard Drives

·         Troubleshooting Video Issues

·         Troubleshooting Laptops

·         Troubleshooting Printers

Unit 6

·         Troubleshoot Wired and Wireless Networks

·         Mobile Computing Concepts

·         Android vs. iOS

·         Mobile Networking and Security

·         Tablets versus Laptops

·         Synchronizing Mobile Devices

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